M?dica Servicios

Medical CRM and Applications

CRM

Management of health campaigns
Patient tracking
Management of appointments
Customer service (complaints)
Donation management
Maintenance management of medical equipment
Administration for sales force / medical representatives
Personalized marketing
Loyalty programs and promotions

APPLICATIONS & OUTSOURCING

Diagnosis
Action Plan
Definition / Implementation of Policies
Change Management
Monitoring and Control
Continuous Improvement
Pre-Audits

BUSINESS INTELLIGENCE

Applications development
ERP
Document management
Distribution Network Management

ISO MANAGEMENT SYSTEMS

Control reports and dashboards:
- Medical
- Operational
- Administrative
- Financial
Financial and Consolidation Planning
Gestión documental
Data governance

INFORMATION SECURITY

Access Control
Process Control
Identity Management
Risk Management
Vulnerability Scan
Penetration Tests

STRATEGIC TRANSFORMATION

Business Architecture
Business Processes
Contractual Audits